Enjoy open plan living

» A contemporary alternative to analogue sprinklers

» Uses 1 tenth of the water that sprinklers use

» Connects to the normal domestic water supply

» Compact design is ideal for small spaces

» Compliant with BS8458:2015

» Ask us about our Price Match Promise

Get a quote

Enhanced protection

» Meet building regulations in open plan homes

» No need for a tank or ugly pipework

» Easy to use

» Ask us about our Price Match Promise

» Adds value to your home

» Compliant with BS8458:2015

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Loft conversions

» Unlock valuable extra space

» Ask us about our Price Match Promise

» Create your own Home Office

» Improve your home's energy efficiency

» Take advantage of a view

» Compliant with BS8458:2015

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Peace of mind

» Double safety system

» Fully automated

» Can detect electrical fires

» Ask us about our Price Match Promise

» Targeted response

» Compliant with BS8458:2015

Get a quote

Say hello

Please call us or use the contact form on this webpage. Please attach a plan drawing and tell us a little about your requirements.

Responsive

We will email you some information about the system. Within 24-72 hours we will revise your drawing and return it to you with a quotation.

Dont get angry

Our Price Match Promise means we will match any price you are quoted for the same system and on the same project from another Plumis supplier. Ask us for details - don't overpay

Let's get going

Once you are satisfied with our quote and have the green light to proceed, a non-returnable deposit needs to be paid. This can be paid online, by bank transfer or by credit card.

2nd Fix

We will come and install the system, leave it commissioned and fully operational. Our balance invoice is then due.

Site Visit

We will come to site if necessary, to assess the best routes for the required hoses and liaise with your chosen 1st fix contractor ensuring they are confident with the small works required. We will then mobilise the 1st fix materials within 24-48 hours.

Documentation

We will then email your warranty and also your commissioning certificate which will be required by your Building Control

What's next

When the 1st fix is complete, and all checked by us, we will schedule the 2nd fix on an agreed date. A 25% interim payment is now needed.

Maintenance

Your system should be serviced annually. Why not ask about our annual maintenance contract for peace of mind?

Our Services

Fire Fend is an award winning London-based company and are fully trained and authorised by Plumis to design, install and commission Automist fire suppression systems. We operate throughout London and the Home Counties and further afield.

Why us?

A response to your initial enquiry within 24 hours ★ Ask about our Price Match Promise ★ Provide revised drawings & proposal within 72 hours ★ Affordable solutions ★ Offering advice and support throughout the process ★ Liaising with your contractors ★ Warranty & Commissioning certificate for your Building Control ★ A 5 star Feefo rating.

Useful downloads

Download a free Automist information pack to suit your needs.

Frequently asked questions

Is Automist compliant?

Is there a warranty?

Plumis offers a rolling manufacturer's parts warranty for the product's lifetime. This ensures that the system will remain in excellent, ever-ready condition if the consumer has the system serviced by an approved installer in accordance with the manufacturer's maintenance schedule. In the unlikely event that a fault with a Plumis manufactured part does develop, Plumis will supply replacement parts via your chosen approved service agent without charge.

So how does it work?

When Automist Smartscan is triggered by a ceiling-mounted multi-sensor wireless or a wired detector, all the linked spray heads begin scanning. They start measuring the temperatures within the room using an infrared sensor. The scan is looking for an exceptionally high-temperature reading, or a differential increase between scans. Once the temperature exceeds a threshold that head is deemed to have successfully located a fire and the pump turns. It then delivers watermist to the location of the fire.

Has it been tested?

How does it compare to other systems?

When it comes to active fire suppression, the cheapest isn't typically the best. Contractors are known for quoting a low initial price and adding further fees once you have committed to the job. Ensure that your quote covers all the costs required to complete your installation. Often, providing an adequate water main is your responsibility. If your home can not provide the flow required to run your system, you may need to upgrade your water supply or install a priority valve, tank, and pump. There can also be expensive additional costs when installing ceiling-mounted systems, such as bringing down ceilings, pulling up floorboards or 'making good'.

Any independent reviews ?

Make sure you check our credibility. A quick Google search ("FireFend" reviews) can reveal independent customer testimonials and uncover any persistent bad practices.

You will find us on Feefo or Trust Pilot reviews.

We want the businesses that work with us to provide their customers with feedback that they can trust, so we work hard to ensure that the reviews we collect are real people's honest opinions.

Is my water supply sufficient?

The typical water flow in the UK household is 10 to 25 lpm. As Automist does not require more water than taken by a standard household appliance, it can be installed in the vast majority of homes without a water infrastructure upgrade. Automist must be connected to a reliable water supply, which delivers 8 litres per minute (lpm) flow at a minimum of 1.5 bar (150kPa) and a maximum of 16 bar (1.6 MPa) static pressure at the point of connection. The pump only requires only 6 lpm and 1 bar pressure, so a safety margin is embedded in this requirement. All other systems on the market require at least 12 litres of water per minute flow at the point of connection. This requirement for traditional systems increases with the number of nozzles in an area because of the assumed maximum area of operation (AMAO).

What others are saying

Your staff made things happen. Top staff team, working to help on time project, good people make things happen, well done guys!

A++ - Great service and product. Would use again

Great service - nothing short of professional, accurate and punctual. I couldn't recommend them more. Thank you for guiding me through the process and doing your best to accommodate my strict timings, it was appreciated.

Utterly brilliant, great service, price and professionalism - Absolutely AMAZING team, fantastic from start to finish. Brilliant communications, really helpful with lots of advice, guidance and support, and super responsive.

Great service. Fast and good price

Prompt technical support - Definitely recommend them. It is a great product, solving the fire regulations problem with exposed joists under a thatched roof. Only issue was the geometry of the spray head fixtures that had to be accounted for inn the first fix. A full scale model of what has to fit inside the wall cavity would be a useful addition to the installation instructions

Great service - Easy to deal with company providing a very good service and product

Great service, nothing short of professional, accurate and punctual. I couldn't recommend them more. Thank you for guiding me through the process and doing your best to accommodate my strict timings, it was appreciated

Dogged determination to meet our very tight programme demands and short notice, excellent office support and a quality installation

Absolutely AMAZING team, fantastic from start to finish. Brilliant communications, really helpful with lots of advice, guidance and support, and super responsive. The installation team were equally as awesome, arrived early for install, really clear on what they were doing, how long it would take, any action I needed to take (which was nothing, other than making sure to keep up with servicing regularly!) and very pleasant. Having searched high and low for someone to install residential sprinklers following a loft extension (and open plan living downstairs) I honestly cannot recommend the team at Firefend enough. They are absolutely outstanding and I definitely encourage you to get in touch with them if you have any questions whatsoever. Huge thanks!

I would certainly recommend Firefend for their great product knowledge and customer service. I was very impressed with their fast turnaround and competitive pricing. Would use again

Jumped through hoops to reach deadlines that constantly changed. Thank you for all your help

Great installation - Firefend are highly knowledgeable and proffessional. Installation and commissioning was clean and diligent.

Does what we need - Good service, nice people. Meant we could avoid segregating the stairway and inserting an additional doorway

The Firefend team was great to work with: knowledgeable, friendly, kind and flexible (they were notably happy to work directly with our builders on the first fix and liaise with them for the final fix). The process of getting the installation plan and certification were a little protracted because of the toing and froing involved with Plumis directly but on the whole, we thought the service was great.

I would recommend anyone to use them as the customer service is Nr 1 at this company

Contact Us or call us on 0203 691 0349

Fire Fend Installations Ltd provide accredited Automist installations, based in London, we operate throughout the Greater London and Home Counties.

About Us

Since 2013 Fire Fend Installations Ltd has provided accredited Automist installations, based in London, we operate throughout the South East. We are experts in the design, supply and installation of Automist. Our main focus is the delivery of quality projects on time and on budget. The company is managed with a blend of technical experience and a strong emphasis on engineering. This gives us the breadth of knowledge needed to deliver the benefits achievable from the Automist fire suppression system. Our staff have been selected for their design capability, understanding of the product and installation skills.